Terms

Terms of Use

Understand the terms, responsibilities, and guidelines for using the platform.

Last Updated on April, 14, 2026

Introduction

The Company ("we," "our," or "us") develops and operates an AI-first platform designed to transform and manage enterprise back-office functions, including finance, procurement, revenue operations, catalog management, and related operational workflows.

These Terms of Use ("Terms") apply to:

  • The Company website

  • The platform and related software

  • APIs, dashboards, integrations, and automation tools

  • AI-enabled workflow systems

  • Managed services delivered through the platform

Unless otherwise specified, references to "Products" or "Services" refer to all of the above.

By accessing or using the Products or Services, you agree to these Terms without modification. Please read them carefully and retain a copy for your records.

Privacy

Your use of the Products and Services is subject to the Company's Privacy Policy, which governs data collection, handling, and processing practices. Please review the Privacy Policy published on the Company website.

Electronic Communications

By accessing or using our Services, including visiting our website or communicating with us via email or digital platforms, you consent to receive communications electronically. You agree that all agreements, notices, disclosures, and other communications provided electronically satisfy any legal requirement that such communications be in writing.

User Accounts

If you create an account, you are responsible for:

  • Maintaining the confidentiality of your login credentials

  • Restricting access to your account

  • All activities that occur under your account

You may not transfer or assign your account to another person or entity without written authorization. The Company reserves the right to suspend or terminate accounts, restrict access, or remove content at its sole discretion.

Children Under the Age of 13

The Services are intended for business and enterprise users. The Company does not knowingly collect personal information from individuals under the age of 13. If you are under 18, you may use the Services only with appropriate legal authorization where applicable.

Third-Party Sites and Services

The Services may integrate with or rely upon third-party platforms (such as ERP systems, finance tools, communication platforms, document repositories, or cloud services). By using the Services, you acknowledge and agree that:

  • Certain functionality may require sharing limited data with third-party providers

  • Such providers operate under their own privacy and service terms

  • The Company is not responsible for third-party policies or practices

Third-Party Integrations

The Company may allow integrations with enterprise tools to:

  • Import documents and operational data

  • Automate workflow execution

  • Trigger actions in connected systems

  • Synchronize finance or procurement data

By enabling integrations, you authorize the Company to exchange necessary data with connected third-party systems per your configuration settings. You may disconnect integrations at any time through the platform.

Disclosures on AI Usage

Use of Large Language Models (LLMs)

The Company may use internally hosted or third-party large language models (LLMs) and AI systems to:

  • Automate back-office workflows

  • Generate structured outputs

  • Extract, summarize, or classify operational data

  • Improve process accuracy and turnaround time

The Company does not use customer data to train public AI models unless explicitly agreed in writing. Data shared with AI systems is limited to what is necessary for service execution.

External Links

The website or platform may contain links to external websites or services, provided for convenience only. The Company does not control or endorse external content and is not responsible for the availability, accuracy, or privacy practices of third-party websites.

Materials Submitted

The Company does not claim ownership of operational data, documents, or materials uploaded by customers to use the Services. However, by submitting materials ("Submissions"), you grant the Company a limited, non-exclusive license to process, store, transmit, analyze, and format such materials solely to deliver contracted Services.

The Company does not use submitted materials for unrelated commercial purposes. You represent and warrant that you have the necessary rights and permissions to submit such materials.

No Unlawful or Prohibited Use

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Services per these Terms. You agree not to:

  • Use the platform for unlawful purposes

  • Interfere with system integrity or security

  • Attempt to reverse engineer or extract proprietary technology

  • Copy, resell, or commercially exploit the platform without authorization

  • Introduce malicious code or disrupt service operations

All intellectual property rights in the platform (excluding customer data) belong to the Company or its licensors and are protected by applicable laws. Use of the platform does not grant ownership of the Company's intellectual property.

Communication Services

If the Company provides communication tools (such as collaboration modules, dashboards, or shared workspaces), you agree to:

  • Use them responsibly

  • Avoid posting unlawful, defamatory, or infringing content

  • Comply with applicable laws and regulations

The Company reserves the right to review and remove content or restrict access where necessary.

Indemnification

You agree to indemnify and hold harmless the Company, its officers, employees, affiliates, and agents from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from:

  • Your violation of these Terms

  • Your misuse of the Services

  • Your infringement of third-party rights

  • Your breach of applicable laws

The Company reserves the right to assume exclusive defense of any matter subject to indemnification.

Arbitration

If a dispute arises out of or relates to these Terms or the Services, the parties will first attempt resolution through negotiation. If unresolved, disputes will be settled by binding arbitration per applicable arbitration laws, conducted by a mutually agreed neutral arbitrator in a mutually agreed location. The arbitrator's decision is final and enforceable in a court of competent jurisdiction.

Class Action Waiver

All disputes will be resolved on an individual basis. You agree not to participate in any class action, collective action, or representative proceeding against the Company.

Disclaimer of Warranties

The Services are provided on an "as is" and "as available" basis. To the maximum extent permitted by law, the Company disclaims all warranties, including:

  • Merchantability

  • Fitness for a particular purpose

  • Non-infringement

  • Accuracy or completeness of AI-generated outputs

Operational decisions based on platform outputs remain the responsibility of the user or organization.

Limitation of Liability

To the maximum extent permitted by applicable law, the Company is not liable for:

  • Indirect, incidental, special, punitive, or consequential damages

  • Loss of profits, revenue, data, or business opportunities

  • Service interruptions beyond reasonable control

Your sole remedy for dissatisfaction with the Services is to discontinue use.

Termination

The Company reserves the right to suspend or terminate access to the Services at its discretion, including for violations of these Terms. Upon termination, your right to access the Services ceases, and data handling will follow contractual and privacy obligations. These Terms are governed by the laws of the applicable jurisdiction agreed in the governing customer contract.

Changes to Terms

The Company may update these Terms periodically. The latest version published on the website replaces prior versions. Continued use of the Services constitutes acceptance of the updated Terms.

Contact Information

For questions regarding these Terms of Use, please contact the Company through the official communication channels provided at the time of onboarding or contract execution.

Contact Us

Get in Touch with Us

Reach out to us for inquiries, support, or partnership opportunities. We're here to assist you!

Contact us here

hello@neoflo.ai

© 2026 Neoflo.ai All rights reserved.

19 Graham Street, Irvine, CA-92617

Contact Us

Get in Touch with Us

Reach out to us for inquiries, support, or partnership opportunities. We're here to assist you!

Contact us here

hello@neoflo.ai

© 2026 Neoflo.ai All rights reserved.

19 Graham Street, Irvine, CA-92617

Contact Us

Get in Touch with Us

Reach out to us for inquiries, support, or partnership opportunities. We're here to assist you!

Contact us here

hello@neoflo.ai

© 2026 Neoflo.ai All rights reserved.

19 Graham Street, Irvine, CA-92617