Privacy Policy

Our Privacy Policy

Learn how we handle your personal information and ensure your privacy and data security on our platform.

Last Updated on April, 14, 2026

Introduction

The Company ("we," "our," or "us") develops and operates an AI-first outsourcing platform designed to streamline and transform back-office operations such as finance, procurement, revenue operations, and related workflows through a combination of artificial intelligence and human expertise.

The Company provides services that automate and manage labor-intensive operational processes, delivering measurable efficiency, cost reduction, and improved operational accuracy for enterprises.

This Privacy Policy applies to:

  • The web platform

  • Any associated applications, integrations, APIs, or hosted services

  • Any AI-enabled workflow, automation, or managed service delivered by the Company

Unless otherwise stated, references to Products or Services include all of the above.

By using the Products or Services, you agree to the terms outlined in this Privacy Policy. Please read this document carefully and retain a copy for future reference.

Collection of Personal Information

The Company does not collect personally identifiable information unless voluntarily provided by you or your organization. You may provide personal information when:

  • Registering for an account or requesting a demo

  • Communicating via email or support channels

  • Integrating the platform with third-party systems or enterprise tools

This information is used solely to:

  • Provide requested services

  • Communicate regarding product usage, onboarding, or support

  • Improve service delivery with your consent

The Company may collect additional personal or non-personal information in the future with appropriate notice and consent.

Use of Personal Information

The Company processes operational and workflow data only to:

  • Deliver managed back-office outcomes

  • Automate finance, procurement, catalog, or operational workflows

  • Improve accuracy, efficiency, and service quality

The Company does not use customer data to train public AI models unless explicitly agreed in writing. User identity information is required only for:

  • Account creation and authentication

  • Maintaining workflow context and auditability

  • Service communication and support

Data Retention, Storage, and Deletion

The Company prioritizes enterprise-grade security and governance. Key practices include:

  • Data may be stored on secure cloud infrastructure operated by trusted third-party providers

  • Data is retained only for as long as necessary to deliver contracted services or comply with legal obligations

  • Organizations may request data export, archival, or deletion through official support channels

  • The Company implements controls, audit trails, and SLA-backed delivery mechanisms appropriate for enterprise back-office operations

Tracking and Operational Analytics

The Company may collect usage and interaction data within its platform to:

  • Monitor service performance

  • Improve workflow automation and AI accuracy

  • Understand feature utilization and operational efficiency

This data is used in aggregated or operational form and not for unrelated commercial resale.

Automatically Collected Technical Information

Platform systems may automatically collect:

  • IP address

  • Device and browser information

  • System interaction logs

This information supports:

  • Secure service operation

  • Performance monitoring

  • Platform reliability and statistics

Cookies and Similar Technologies

The website or application may use cookies or similar technologies to:

  • Remember user preferences

  • Enable secure authentication

  • Improve usability and analytics

Users may configure browser settings to decline cookies; however, certain features may not function correctly without them.

Third-Party Links and Integrations

The Products may include links or integrations with third-party systems (such as ERPs, finance tools, or document sources). The Company does not control the privacy practices of these external systems and encourages users to review their respective privacy policies.

Children's Privacy

The Services are intended for business and enterprise use. The Company does not knowingly collect personal data from individuals under the age of 13. Minors may only use the Services with appropriate parental or legal guardian consent where applicable.

Third-Party Services and AI Providers

The Company may rely on trusted third-party infrastructure or AI model providers to deliver automation and managed outcomes:

  • Data shared is limited to what is necessary for service execution

  • Customer data is not used to train external AI models without authorization

  • Governance, accountability, and orchestration are built into the Company's AI-native architecture

Information Sharing

The Company does not sell, rent, or lease customer data to third parties. Information may be shared only:

  • With contracted service providers required for delivery

  • To comply with legal or regulatory obligations

  • With explicit customer authorization

Email Communications

The Company may send:

  • Service notifications

  • Product updates

  • Operational or onboarding communications

  • Optional marketing content

Users may unsubscribe from promotional emails at any time via the provided link.

External Data Storage

Customer data may be hosted on secure third-party cloud environments selected for reliability, compliance, and enterprise security.

Changes to This Privacy Policy

The Company may update this Privacy Policy periodically. Material changes will be communicated via:

  • Email notification

  • Platform notice

  • Updated publication on the website

Continued use of the Services constitutes acceptance of the revised policy.

Contact Information

For privacy-related questions or requests, please contact the Company through the official communication channels provided at the time of onboarding or contract execution.

Contact Us

Get in Touch with Us

Reach out to us for inquiries, support, or partnership opportunities. We're here to assist you!

Contact us here

hello@neoflo.ai

© 2026 Neoflo.ai All rights reserved.

19 Graham Street, Irvine, CA-92617

Contact Us

Get in Touch with Us

Reach out to us for inquiries, support, or partnership opportunities. We're here to assist you!

Contact us here

hello@neoflo.ai

© 2026 Neoflo.ai All rights reserved.

19 Graham Street, Irvine, CA-92617

Contact Us

Get in Touch with Us

Reach out to us for inquiries, support, or partnership opportunities. We're here to assist you!

Contact us here

hello@neoflo.ai

© 2026 Neoflo.ai All rights reserved.

19 Graham Street, Irvine, CA-92617